Independent Funeral Directors in Hampshire, Surrey & South West London
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FREQUENTLY ASKED QUESTIONS
What Delivery Options Are There?
There are three delivery methods:
- Home Delivery
- Alternative Address Delivery (like your work address)
- Collection From Local Funeral Director
We recommend collecting products that store ashes from your local branch so that we can appropriately decant the ashes.
How Much Does Delivery Cost?
There is a flat rate of £15.00 which is charged across all delivery methods including office pickup. We have to charge this rate for office pickup to cover supplier shipping costs.
How Long Does Delivery Take?
Typically, delivery time is between 4-6 weeks however, this depends on this product. You will see on the product pages the estimated lead time.Â
How Do Fingerprint Products Work?
We sell some products that can have a fingerprint engraved on the surface.
If you would like a product with an engraved fingerprint, please give us a call after checkout quoting your order number so that we can arrange the fingerprint to be taken.
Please note, we need to take fingerprints prior to the funeral taking place using our scanner.
We will then attach the fingerprint file to the purchase order for your product.
